Hospitals Accepting International Insurance in Mexico City: Your Essential Guide
By Nomadoc | Aug 20 2025
Hospitals in expat neighborhoods of Mexico City such as Roma and Polanco have partnerships with health insurance companies for direct reimbursment. Hospital Angeles, Star Medica, and Hospital Español are a few, they also have different deposit requirements which can be circumvented depending on your insurance.
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Key takeaways
- Many hospitals in Roma and Polanco accept international insurances directly
- Always validate with your insurance company which hospitals are eligible for direct reimbursement
- Every hospital has a different base deposit requirement to use the emergency facilities ranging from 5000 mxn to 10000 mxn
- Confirmation of coverage by the hospital may take a few hours as they have to wait for the documentation
- Partnerships with hospitals can change from one day to the next
Understanding International Insurance Acceptance in Mexico City Hospitals
Mexico City has a large selection of high-quality medical facilities. However the needs of international patients might be different and it is important to know how these hospitals differ in terms of deposit requirements and insurance partnerships. The process of using international insurance can vary. Generally, if your insurance provider has a direct partnership with the hospital, you may be able to receive treatment without an upfront deposit. However, it's common for hospitals to require a deposit, which can range from 5,000 MXN to 10,000 MXN or more, especially if direct billing cannot be immediately confirmed. The confirmation process can take a few hours as the hospital needs to verify the policy's validity and receive necessary documentation from the insurance company. In emergency situations, wait times to see a doctor can range from 30 minutes during less busy periods to a couple of hours during peak times.
Hospitals in Roma and Polanco Accepting International Insurance
Here's a detailed look at some prominent hospitals in Mexico City known for accepting international insurance:
Hospital Angeles Londres
Hospital Angeles Londres, also part of the Hospital Angeles Group, is another key facility for international patients. Based on the provided data, a deposit starting at 6,000 MXN is typically required.

Here is a list of insurance providers accepted at this hospital:
Insurance Name | Type |
---|---|
Grupo Nacional Provincial | Mexican |
Seguros Inbursa | Mexican |
Seguros Atlas | Mexican |
Metlife Mexico | Mexican |
Seguros Banorte | Mexican |
Seguros Monterrey | Mexican |
AXA Seguros | Mexican |
Seguros Sura | Mexican |
Thona Seguros | Mexican |
Allianz | Mexican |
Qualitas | Mexican |
General de Salud | Mexican |
HDI Seguros | Mexican |
GNP | Mexican |
Blue Cross & Blue Shield | International |
BUPA | International |
Vumi Mexico | International |
MSH International | International |
Redbridge | International |
Nume Group LLC | International |
Hospital Angeles Metropolitana

Hospital Angeles Metropolitana is part of the Hospital Angeles Group, one of Mexico's largest private hospital networks. While specific insurance details from the provided images are for other Angeles hospitals, it's generally understood that hospitals within this group have similar policies regarding international insurance. A deposit of approximately 5,000 MXN may be required upon admission if direct billing is not established immediately.
Hospital Star Medica
Star Medica is a well-regarded hospital network in Mexico City. A deposit starting at 7,000 MXN is typically required. The provided images for Star Medica show an extensive list of accepted insurance companies, including a mix of national and international providers. Some notable international or globally recognized providers include:

Here is a list of insurance providers accepted at this hospital:
Insurance Name | Type |
---|---|
AXA Seguros | Mexican |
BUPA | International |
International SOS | International |
UnitedHealthcare Global (UHC SafeTrip) | International |
Cigna | International |
Allianz | International |
Vumi | International |
BMI | International |
HTH Worldwide | International |
Hospital Español
Hospital Español is a historic and reputable hospital in Mexico City. A deposit starting at 10,000 MXN is typically required. It is specifically noted that Hospital Español accepts Vumi insurance. If you have an insurance policy that is partnered with the hospital, you may be able to receive treatment without an upfront deposit. However, as with other hospitals, confirmation of policy validity may take a few hours.
Tips for a Smooth Healthcare Experience with International Insurance
To ensure a seamless experience when using international insurance in Mexico City hospitals, consider the following:
- Verify Coverage in Advance: Always contact your insurance provider and the hospital directly before any planned visit to confirm your coverage and the hospital's acceptance of your specific plan.
- Carry Your Insurance Card and Documents: Have your physical or digital insurance card, policy number, and any other relevant documents readily available.
- Understand Deposit Requirements: Be prepared for potential deposit requirements, especially if direct billing cannot be arranged immediately. Keep funds accessible for this purpose.
- Communicate Clearly: Ensure clear communication with hospital staff regarding your insurance. If there's a language barrier, consider having a bilingual companion or using translation services.
- Be Patient with Verification: The process of verifying international insurance can take time. Patience is key while the hospital confirms your policy.
- Keep Records: Maintain detailed records of all medical services received, payments made, and communications with both the hospital and your insurance provider.
Conclusion
Mexico City offers excellent private healthcare facilities that cater to international patients. By understanding the policies of hospitals like Hospital Angeles Metropolitana, Hospital Angeles Londres, Star Medica, and Hospital Español, and by preparing in advance, you can navigate the healthcare system with confidence. Always prioritize verifying your insurance coverage and being prepared for the hospital's specific procedures to ensure a stress-free medical experience in Mexico City.
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