Experience with SURA Colombia

Medical Insurance in Medellin

Discussion about expats experience using sura insurance in Colombia

Hello everyone, I wanted to thank you for your support and advice in my search for an EPS that would accept me regardless of my age. Your help has been invaluable and has made me feel very grateful. I also want to highlight the importance of the service you offer to foreigners like me, which helps us feel at home in this wonderful country. Thank you very much for everything. You’re the best!

57314...
7 months ago
Sura ColombiaSura Health Insurance

Answers (22)

What company did you sign up with?

7 months ago

Sura, why?

57314...
7 months ago

Nothing important.. I thought they had an age limit. I have sura. I like to find a better insurer .

7 months ago

Sura has several types of plans

57315...
7 months ago

Yes , I know . They didn't fit my needs. I'm. 69 years old with past stage 4 cancer in remission, for the last 3 years. Sura is very difficult to get appointments. It takes weeks ,months and even a year plus . Fighting with them. I've paid out of pocket several times already.

7 months ago

What don’t you like about Sura ?

57314...
7 months ago

Well when it works as it's should as a medical provider it's good. The the stonewalling . I believe it started once petro for involved with the health insurance .

7 months ago

Isn’t it funny all the shit they want to dump on petro ? Not saying I like him or support him but I find it odd the rush to judgment and the media piling on,,,

57314...
7 months ago

Sorry to hear about your cancer btw and hope it stays in remission!!

57314...
7 months ago

Let's not make it political. Just pointing out it started when he push his policy

7 months ago

They say he wanted the nationalize the healthcare system because the private insurance companies weren't efficient. For me it was efficient. cuz I had good service up to that point

7 months ago

Here's the load down. On the issue. All I can say is from personal experience. And many others saying they see the change in sura. I really don't want to go back and forth on this issue. I was ask what I thought . I kindly answer.

7 months ago

Yes and thanks for sharing your experience

57314...
7 months ago

It seems you’re referring to President Gustavo Petro of Colombia and a conflict involving SURA, a major insurance company in Colombia, rather than "Petron" or "sir." The confusion likely stems from the similar-sounding names. Based on the context and available information, the issue likely relates to Petro’s health care reforms and the government’s intervention in the health insurance sector, particularly involving EPS SURA, a health insurance provider under the Suramericana group. Below is a clear and concise explanation of the issue, its status, and whether it’s still ongoing, focusing on Petro and SURA.The Issue: Petro’s Health Reforms and Conflict with EPS SURABackground: President Gustavo Petro, Colombia’s first left-wing president elected in 2022, has pushed for sweeping reforms to the country’s health care system, aiming to reduce the role of private health insurers (Entidades Promotoras de Salud, or EPS) like SURA and shift toward a state-controlled model. His administration argues that private EPS entities have mismanaged funds and prioritized profits over patient care, leading to inefficiencies and inequities in the health system.Conflict with SURA: In 2024, Petro’s government intervened in several EPS entities, including EPS SURA, one of Colombia’s largest health insurers. The intervention was part of a broader effort to address alleged financial and operational failures in the EPS system. Specifically:In May 2024, EPS SURA announced its intention to withdraw from Colombia’s health system, citing financial unsustainability due to insufficient government funding and regulatory pressures from Petro’s reforms. SURA claimed it faced losses of approximately $135 million annually and could not continue operating under the existing framework.The government’s Superintendency of Health ordered administrative interventions in multiple EPS entities, including SURA, to oversee their operations and ensure continuity of service. This was seen by critics as a move toward nationalizing health care, which Petro’s administration has denied.The intervention sparked tensions, as SURA and other private insurers argued that the government’s actions were undermining their ability to operate, while Petro’s administration accused EPS entities of mismanagement and corruption.Turmoil: The conflict led to public and political backlash:Public Reaction: Many Colombians, particularly SURA’s 1.4 million affiliates, expressed concern over potential disruptions in health care access. Protests and media coverage highlighted fears that the government’s interventions could destabilize the system.Industry Response: SURA and other EPS entities criticized the government’s reforms as poorly planned, warning that forcing private insurers out could collapse the health system. The Colombian Association of Insurance Companies (Fasecolda) also voiced concerns about the financial strain on insurers.Political Opposition: Petro’s opponents accused him of using interventions to consolidate power and push a socialist agenda, while supporters argued he was addressing systemic inequities.Connection to Broader Reforms: The SURA conflict is tied to Petro’s failed health reform bill, which was rejected by Congress in 2024. After the bill’s failure, the government resorted to administrative interventions to enforce changes, escalating tensions with private insurers like SURA.Key Developments in 2025Constitutional Court Ruling on EPS Sanitas (Related Case): In June 2025, Colombia’s Constitutional Court overturned the government’s takeover of EPS Sanitas, another major insurer owned by Keralty SAS, citing violations of due process. The court ordered the government to return Sanitas to its shareholders and reinstate its governing bodies. This ruling set a precedent that could affect other interventions, including SURA’s, as it highlighted legal limits to Petro’s health sector interventions.SURA’s Status: EPS SURA began a progressive withdrawal from the health system in 2024, transferring its affiliates to other EPS entities or public health providers. By Penal institutions were forced to accept patients from other EPS entities, including SURA, with an estimated cost of $1.5 trillion pesos (approximately $350 million USD) to the government for managing this transition. The process was still ongoing as of mid-2024, with no clear resolution by July 2025.Petro’s Response: Petro has defended the interventions as necessary to protect public health and accused private EPS entities of prioritizing profits over care. He has continued to push for a state-led health system, though his reforms face significant resistance in Congress and the courts.Is It Still Happening?Ongoing Status (as of July 2025):The conflict between Petro’s administration and EPS SURA remains unresolved. SURA’s withdrawal process is ongoing, with the government overseeing the transfer of its affiliates to other providers. The Constitutional Court’s ruling on Sanitas (June 2025) has raised questions about the legality of SURA’s intervention, but no specific court ruling on SURA has been reported in the available data.The broader tension between Petro’s government and private insurers persists, as his administration continues to push for health system reforms while facing legal and political challenges. The transfer of SURA’s affiliates and the financial implications (e.g., government funding to cover debts) remain a point of contention.Public and industry debates continue, with SURA and other insurers warning of systemic risks, while Petro’s supporters argue the interventions are correcting long-standing inequities.Recent Sentiment: Posts on X reflect ongoing public frustration, with some accusing Petro of mishandling the health sector by favoring private insurers’ interests early in his term, only to later intervene aggressively, causing instability.SummaryThe turmoil involves President Gustavo Petro’s intervention in EPS SURA and other private health insurers as part of his push to reform Colombia’s health system. SURA’s attempted withdrawal in 2024, citing financial losses, led to government oversight, sparking public and political backlash over potential disruptions in care. The issue is ongoing, with SURA’s affiliates still being transferred and legal challenges (like the Sanitas ruling) complicating Petro’s reforms. The debate over private vs. public control.

7 months ago

Hi is this from Chat-GPT?

57314...
7 months ago

From x grok

7 months ago

Lol, yall need to make it summarize better President Petro’s intervention in EPS SURA is part of his push to reform Colombia’s health system by reducing private insurer control. In 2024, SURA announced its withdrawal due to financial strain, leading to government oversight and public backlash. A 2025 court ruling against a similar intervention in EPS Sanitas raised legal doubts, but SURA’s case remains unresolved. The issue is ongoing, with affiliate transfers and political tension continuing.

7 months ago

Good research it.

7 months ago

Pardon my ignorance. So the issue is only with SURA as a provider for EPS? SURA private is ok? And other companies providing services for EPS are ok?

7 months ago

Pro AI user

7 months ago

The reforms target private health insurance companies, known as Entidades Promotoras de Salud (EPS), such as EPS SURA and EPS Sanitas. These entities manage public health funds, and Petro's interventions, like taking over EPS Sanitas, are part of efforts to centralize health care funding under a public entity. There is no evidence suggesting these reforms extend to other private insurance sectors, such as life or property insurance.

7 months ago

Hey Guys! So I had signed up for SURA insurance but the guy that signed me up was not helpful AT ALL and someone sent contact info of another SURA agent and OMGGGG she is SO helpful and has just the best energy every, she’s very knowledgable and told me about some benefits I didn’t even know about that I wasn’t taking advantage of and honestly just the best experience if I’m honest! If anyone needs insurance for nomad visa or just in general this insurance is REALLY good this is my first time having insurance and I’m honestly super impressed and happy and highly recommend it, I personally pay like $90 a month! This is her instagram: https://www.instagram.com/seguros_colombia_optimo and I’ll share her whatsapp contact below If you already have an agent but they’re unhelpful (like mine) she can transfer your account for her to manage and help you!

50685...
7 months ago

Want to join the discussion?

Connect with the Medellin healthcare community and get real-time answers to your questions.

Join the Discussion